Multimodal Information Management: Evaluation of Auditory and Haptic Cues for NextGen Communication Displays

Begault DR, Bittner RM, Anderson MR. Multimodal Information Management: Evaluation of Auditory and Haptic Cues for NextGen Communication Displays. J Audio Eng Soc. 2014;62(6):375-385. doi:10.17743/jaes.2014.0026

@article{Begault2014_17333,
  author = {Begault, Durand R. and Bittner, Rachel M. and Anderson, Mark R.},
  title = {{Multimodal Information Management: Evaluation of Auditory and Haptic Cues for NextGen Communication Displays}},
  journal = {Journal of the Audio Engineering Society},
  volume = {62},
  number = {6},
  pages = {375--385},
  year = {2014},
  month = jun,
  publisher = {Audio Engineering Society},
  doi = {10.17743/jaes.2014.0026},
  url = {https://doi.org/10.17743/jaes.2014.0026}
}

TY  - JOUR
TI  - Multimodal Information Management: Evaluation of Auditory and Haptic Cues for NextGen Communication Displays
AU  - Begault, Durand R.
AU  - Bittner, Rachel M.
AU  - Anderson, Mark R.
T2  - Journal of the Audio Engineering Society
J2  - J. Audio Eng. Soc.
VL  - 62
IS  - 6
SP  - 375
EP  - 385
PY  - 2014
DA  - 2014/06/06
DO  - 10.17743/jaes.2014.0026
UR  - https://doi.org/10.17743/jaes.2014.0026
PB  - Audio Engineering Society
LA  - en
AB  - Auditory communication displays within the Next Generation Air Transport System (currently under development in the United States) will likely require an improvements in the user interface for selecting amongst multiple incoming messages. Interface design can impact both user performance and preference. Two design factors were evaluated: physical pressure-sensitive switches versus flatpanel "virtual switches," and auditory feedback from switch contact. Performance with stimuli using physical switches was 1.2 s faster than virtual switches (2.0 s vs. 3.2 s); auditory feedback provided a 0.6 s performance advantage (2.3 s vs. 2.9 s). The subjective results show a significant preference and superior performance for physical pressure-sensitive switches having audio feedback, compared to touch-panel virtual switches. The correlation between objective measures of performance and subjective ratings of preference and performance was shown to be high. Overall, the results indicate that any replacement of physical controls by virtual touch screens must be considered carefully, and should include audio feedback.
ER  -