Convention & Conference Cancellation Policy
Registrants who cancel their registration for any reason (including the denial of a travel visa due to delays or other issues) will receive a refund according to the following schedule.
Refund Schedule
- > 30 Days
100%
Registration cancelled before more than 30 days before the event.
- 10 - 30 Days
75%
Registrations canceled less than 30 days but more than ten days before.
- < 10 Days
No Refund
Registration canceled less than ten days before the event.
Processing of Refunds
Refunds of registrations paid by credit card will be made by refunding to that credit card. Refunds of registrations paid by check will be made by check to the person or organization that issued the cheque.
All refunds should be requested in writing by completing the Refund Request form and emailed to oloukina@aes.org (over-the-phone cancellations will NOT be accepted).
$99 Fee
Cancellation/Processing$50 Fee
Workshops & EventsImportant Terms
No refunds are granted for "no-shows." Transfers and substitutions of registration are not allowed.
Age Restriction
Individuals under the age of 12 will NOT be admitted into the Convention. Badges will not be mailed in advance.
Need to cancel?
Download the request form and email it to our team.