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AES Cancellation Policy

 

Registrants who cancel their registration for any reason (including the denial of a travel visa due to delays or other issues) will receive a refund according to the following schedule

  • Registration cancelled before more than 30 days before the event) will be refunded.
  • Registrations canceled less than 30 days but more than ten days before the event will be refunded 75% of the registration fee.
  • Registration canceled less than ten days before the event will not be eligible for a refund.
  • No refunds are granted for “no-shows.”
  • Transfers and substitutions of registration are not allowed.

Processing of Refunds

  • Refunds of registrations paid by credit card will be made by refunding to that credit card. Refunds of registrations paid by check will be made by check to the person or organization that issued the cheque.
  • All refunds should be requested in writing by completing the Refund Request form and emailed to oloukina@aes.org (over-the-phone cancellations will NOT be accepted).
  • All cancellations and refunds for conference registration processed will incur a $99 cancellation/processing fee
  • Cancellations for workshops and events will incur a $50 cancellation/processing fee

Individuals under the age of 12 will NOT be admitted into the Convention. Badges will not be mailed in advance.

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