AES Los Angeles 2014
Broadcast & Streaming Media Track Event B15
Sunday, October 12, 10:30 am — 12:00 pm (Room 408 A)
Broadcast and Streaming Media: B15 - Troubleshooting Software Issues
Chair:Jonathan Abrams, Nutmeg Post - New York, NY, USA
Panelists:
Mark Fassler, Avid - Mountain View, CA, USA
Charles Van Winkle, Adobe Systems Incorporated - Minneapolis, MN, USA
Abstract:
Your application has either unexpectedly quit or brought you to the blue screen of death. Now what? How can you use a crash report to start the troubleshooting process? What should you do before contacting support or posting on a forum? How can plug-ins make or break the stability of your system? How can permissions wreak havoc on your system or workflow? What can you do to rule out hardware issues? At what point do you need to switch your thinking from software to hardware as the source of the problem? What problems have you been encountering that you need assistance with in order to stop troubleshooting and get back to work?
This session is open to all badges.
Please bring your own questions and get answers to the others for Mac OS X, Windows, Adobe Audition, and Avid Pro Tools.
